These Terms and Conditions ("Terms") govern your use of win-zoria.bet and all services provided by Winzoria Casino ("Winzoria", "we", "us", "our"). By registering an account, making a deposit, or using any part of the site, you confirm that you have read, understood, and agreed to these Terms in full. Please read them carefully before proceeding.

1. General Information

Winzoria Casino is operated at win-zoria.bet under a Curaçao eGaming licence. All gaming and sportsbook services offered through win-zoria.bet are provided subject to that licence and to these Terms. These Terms constitute a legally binding agreement between you and Winzoria. If you do not accept these Terms, you must not use the site or any of its services.

We reserve the right to amend these Terms at any time. Material changes will be communicated via a notice on win-zoria.bet or by email to your registered address. Continued use of the site following notification of any change constitutes acceptance of the revised Terms. It is your responsibility to review these Terms regularly.

2. Eligibility and Registration

2.1 Age and Eligibility

• You must be at least 18 years of age, or the minimum legal gambling age in your jurisdiction, whichever is higher, to register and use Winzoria.
• You must not be a resident of, or attempt to access the site from, any jurisdiction in which online gambling is prohibited by law. It is your sole responsibility to determine whether your local laws permit online gambling.
• By registering, you confirm that you are acting on your own behalf and not as a representative or agent of any third party.

2.2 Account Registration

• Each individual may hold only one registered account at win-zoria.bet. Duplicate accounts will be closed and any funds or bonuses held within them may be forfeited.
• You must provide accurate, complete, and up-to-date personal information at the time of registration and keep that information current. Providing false, misleading, or incomplete information is a breach of these Terms and may result in account suspension or closure.
• You are responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any other person. Winzoria will not be liable for any loss arising from unauthorised access to your account where you have failed to keep your credentials secure.
• You must notify us immediately at our support channels if you suspect that your account has been accessed without your authorisation.

3. Know Your Customer (KYC) and Verification

Winzoria is required to verify the identity of all account holders in accordance with its obligations under its Curaçao eGaming licence and applicable anti-money laundering standards. Verification may be requested at registration, before a withdrawal is processed, or at any other point at our reasonable discretion.

3.1 Documents We May Request

• Proof of Identity: A valid government-issued photo ID, such as a passport, national identity card, or driving licence.
• Proof of Address: A recent utility bill, bank statement, or official correspondence issued within the last three months, clearly showing your name and residential address.
• Proof of Payment Method: A copy or screenshot of the payment method used to deposit, sufficient to confirm ownership (e.g. the first six and last four digits of a card, or confirmation of a crypto wallet).
• Source of Funds or Wealth: Where required by our compliance obligations, documentation evidencing the legitimate origin of funds deposited or wagered on the site.

3.2 Verification Process

• Withdrawals may be held pending the satisfactory completion of KYC verification. Winzoria will not be liable for delays to withdrawals that arise from a failure or refusal to provide the requested documentation.
• We reserve the right to close or suspend any account where verification cannot be completed to our satisfaction.
• All documents submitted are processed securely. We will not share your personal data with third parties except as required by law or as set out in our Privacy Policy.

4. Deposits

All deposits must be made from a payment method that is registered in your own name. Winzoria does not accept deposits made on behalf of third parties. The following deposit methods, minimum and maximum limits, and processing times apply:

Winzoria does not charge fees on deposits; however, your payment provider may apply its own charges, for which we accept no responsibility. Deposits made in currencies other than Euro may be subject to currency conversion at the rate applied by your payment provider.

All transactions are protected by SSL encryption. Winzoria will never store full card details on its servers.

5. Withdrawals

Withdrawals will, as standard, be processed within one hour of a request being submitted, except where additional verification or compliance checks are required or where the withdrawal method is bank transfer. Winzoria does not offer the one-hour processing window as a premium service — it is our standard operating procedure for all eligible withdrawal methods.

• Withdrawals will be returned to the same method used to make the original deposit wherever possible. If this is not technically feasible, we will contact you to arrange an alternative.
• You may only withdraw funds that are not subject to active wagering requirements. Bonus funds that have not yet been cleared through the required wagering are not available for withdrawal.
• Winzoria reserves the right to carry out enhanced due diligence checks before processing any large withdrawal or where unusual transaction patterns are detected. This may temporarily extend processing times.
• Cryptocurrency withdrawals are processed to blockchain networks and are subject to network confirmation times and fees beyond our control once dispatched.
• Winzoria does not charge withdrawal fees; however, your payment provider or relevant blockchain network may apply its own charges.

6. Bonuses and Promotions

6.1 Welcome Package

New players at Winzoria are eligible for a welcome package worth up to €10,000 in bonus funds spread across their first ten qualifying deposits, together with free spins as set out in the table below. The welcome package is available to new, verified account holders who have not previously held an account at win-zoria.bet.

• Each deposit tier must be claimed in sequence; you may not skip a tier.
• A minimum deposit of €20 is required to trigger each bonus tier.
• Bonus funds and free spin winnings are subject to wagering requirements as detailed in the specific promotion terms applicable to each tier. These will be clearly stated at the point of claiming each bonus.
• Free spins will be credited to your account following a qualifying deposit and must be used within the timeframe specified at the point of issue. Unused free spins will expire automatically.
• Winnings from free spins are credited as bonus funds and are subject to the wagering requirements applicable to the relevant tier.
• Bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full. If you request a withdrawal before wagering requirements are cleared, any remaining bonus funds and associated winnings derived solely from bonus play may be forfeited.
• Only one welcome package tier may be active per player at any time.

6.2 Ongoing Promotions

Following completion of the welcome package, players may be eligible for the following recurring promotions. Full terms for each promotion are published on the relevant promotion page at win-zoria.bet and form part of these Terms.

6.3 General Bonus Terms

• All bonuses are subject to eligibility criteria. Winzoria reserves the right to determine eligibility at its sole discretion.
• Bonuses may not be combined unless expressly stated otherwise in the applicable promotion terms.
• Winzoria reserves the right to alter, suspend, or withdraw any promotion at any time. Any such changes will not affect bonuses already validly claimed and in progress.
• Any attempt to abuse bonus offers — including but not limited to opening multiple accounts, collusion, arbitrage betting, or exploiting software errors — will result in the cancellation of the bonus, forfeiture of associated winnings, and may result in permanent account closure.
• Cashback promotions, where offered, are applied to net losses only and are not subject to wagering requirements unless the specific promotion terms state otherwise.
• Winzoria does not offer any bonus or promotional benefit to players who have self-excluded or who are subject to a cool-off period.

7. Games and Sportsbook

7.1 Casino Games

Winzoria offers a library of over 4,000 casino titles, including slots, table games, and live dealer games. Games are provided by licensed third-party software providers including, but not limited to, NetEnt, Play'n GO, Pragmatic Play, Hacksaw Gaming, Nolimit City, Push Gaming, and Relax Gaming. Live casino content is delivered via feeds from Evolution, Pragmatic Play Live, and Ezugi.

• All games are provided for real-money play and entertainment purposes only and are subject to the rules of the relevant software provider.
• Winzoria does not control the rules, return-to-player percentages, or random number generation of third-party supplied games. These are independently certified by the providers and/or their regulators.
• Winzoria reserves the right to add, remove, or substitute games from its library at any time without prior notice.
• In the event of a game malfunction, disconnection, or technical failure, the round in question will be voided and stakes returned, unless the outcome was already determined and verifiable in our system logs. The decision of Winzoria in such matters is final.

7.2 Sportsbook

The Winzoria sportsbook covers thousands of weekly events across football, basketball, tennis, MMA, esports, and other sports. Pre-match and live in-play betting markets are available, together with features including Multi Boost, SuperOdds, and Cash Out on selected events.

• Sportsbook bets are settled in accordance with the rules applicable to each market, as published on win-zoria.bet. In the event of any ambiguity or dispute, those rules govern.
• Winzoria reserves the right to void, suspend, or restrict any market at any time, including where we have reason to believe that a market has been offered in error, is the subject of irregular betting activity, or where circumstances warrant re-assessment (for example, team news or event postponement).
• Cash Out values are calculated in real time and reflect current market conditions. Winzoria reserves the right to suspend the Cash Out feature for any market without notice.
• Multi Boost and SuperOdds enhancements are promotional features and are subject to their own specific terms published at the time of the offer. Winzoria reserves the right to limit enhanced-odds stakes at its discretion.
• In-play betting is subject to brief delays for integrity purposes. Bets placed during such delays will be accepted or rejected at Winzoria's discretion based on the confirmed market state.
• One account covers both casino and sportsbook services. Funds held in your account may be used across both verticals.

8. Account Closure, Suspension, and Termination

8.1 Closure by the Player

You may request the closure of your account at any time by contacting our support team via live chat or email. Before closure, you should withdraw any remaining real-money balance. Winzoria will process a closure request promptly once any outstanding bonus-related verification has been completed. Bonus funds that have not met their wagering requirements at the time of closure will be forfeited.

8.2 Suspension or Closure by Winzoria

Winzoria reserves the right to suspend or permanently close any account, and to withhold any balance pending investigation, where:

• We have reasonable grounds to believe that the Terms have been breached;
• We are required to do so in order to comply with our legal or regulatory obligations;
• Fraudulent, dishonest, or criminal conduct is suspected;
• A player has provided false or misleading information;
• Duplicate accounts have been detected;
• Bonus abuse or exploitation of promotions is suspected;
• Unusual or suspicious betting or gaming patterns are detected; or
• A self-exclusion request has been received.

Where an account is closed due to a breach of these Terms, any balance relating to fraudulent activity or bonus abuse may be forfeited. Real-money balances not connected to fraudulent activity will be returned to you following the completion of any required investigation and verification.

9. Responsible Gambling

Winzoria is committed to providing a safe and responsible gambling environment. We encourage all players to gamble for entertainment purposes only, within their means, and to seek help if gambling is causing them distress.

9.1 Player Protection Tools

The following responsible gambling tools are available to all registered players. To activate any of these tools, please contact our support team via live chat or email, available 24 hours a day, seven days a week.

• Deposit Limits: Set a daily, weekly, or monthly cap on the amount you can deposit into your account.
• Loss Limits: Restrict the amount you can lose over a defined period.
• Session Time Limits: Set a maximum duration for each gaming session.
• Cool-Off Period: Temporarily suspend your account for a short defined period if you feel you need a break.
• Self-Exclusion: Request a more extended exclusion from win-zoria.bet. Self-exclusion requests will be actioned promptly. During a self-exclusion period, your account will be closed, you will be removed from marketing communications, and you will not be permitted to open a new account.

9.2 Age Verification

Winzoria operates strict age verification procedures. We do not permit minors to register or play. If you are aware of a minor who has accessed win-zoria.bet, please contact us immediately. We recommend that players with children in their household make use of parental control software to prevent access to gambling sites.

9.3 Support Organisations

If you are concerned about your gambling or that of someone you know, the following organisations offer free and confidential support:

• GamCare: www.gamcare.org.uk — 0808 8020 133
• Gamblers Anonymous: www.gamblersanonymous.org.uk
• BeGambleAware: www.begambleaware.org — 0808 8020 133

10. Privacy and Data Protection

Winzoria collects and processes personal data in accordance with its Privacy Policy, which is published at win-zoria.bet and is incorporated into these Terms by reference. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy.

• We will not sell your personal data to third parties.
• We may share data with third parties where required to do so by law, by our regulator, or for the purpose of fraud prevention and identity verification.
• All financial data transmitted via win-zoria.bet is protected by SSL encryption.
• You have the right to request access to, correction of, or deletion of your personal data, subject to any legal retention obligations. Contact our support team to submit such a request.

11. Intellectual Property

All content on win-zoria.bet, including but not limited to text, graphics, logos, software, game content, and the site's design, is the property of Winzoria or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the site for personal, non-commercial purposes only.

• You may not copy, reproduce, distribute, publish, or create derivative works from any content on win-zoria.bet without our prior written consent.
• You may not use any automated means, including bots, scrapers, or data-harvesting tools, to access or extract data from win-zoria.bet.

12. Prohibited Uses

You agree that you will not use win-zoria.bet for any of the following purposes:

• Any unlawful, fraudulent, or dishonest purpose;
• Laundering the proceeds of crime or any other illegal financial activity;
• Exploiting technical errors, software vulnerabilities, or loopholes in games for financial gain;
• Using automated software, bots, or artificial intelligence to gain an unfair advantage in any game or betting market;
• Colluding with other players;
• Opening multiple accounts or assisting others in doing so;
• Abusing bonus schemes, including through coordinated multi-account wagering;
• Impersonating any other person or entity.

Winzoria reserves the right to investigate any suspected breach of this clause. Where a breach is confirmed, we will take action up to and including permanent account closure and the reporting of relevant conduct to the appropriate authorities.

13. Limitation of Liability

To the fullest extent permitted by applicable law:

• Winzoria provides win-zoria.bet and all services on an "as is" basis. We make no warranty as to uninterrupted or error-free access to the site.
• Winzoria will not be liable for any loss of profits, loss of business, loss of data, or any indirect, consequential, or special loss arising from your use of the site, even where we have been advised of the possibility of such loss.
• Winzoria will not be liable for losses arising from events beyond our reasonable control, including but not limited to internet outages, server failures, third-party payment provider errors, or force majeure events.
• Nothing in these Terms limits our liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.
• Our total aggregate liability to you in connection with any claim arising from your use of the site shall not exceed the total amount deposited by you in the 12 months prior to the event giving rise to the claim, minus any withdrawals made during that period.

14. Sportsbook-Specific Liability

• Winzoria accepts no liability for odds offered or bets accepted in error, including manifest pricing errors. Bets placed on manifestly incorrect odds may be settled at the correct price or voided at our discretion.
• Winzoria is not responsible for any delay, interruption, or suspension of live betting feeds provided by third-party data suppliers.
• Maximum payout limits may apply to sportsbook winnings and will be communicated within the sportsbook section of win-zoria.bet.

15. Governing Law and Disputes

These Terms are governed by the laws applicable under Winzoria's Curaçao eGaming licence. In the event of any dispute arising from your use of win-zoria.bet, you should contact our support team in the first instance to seek an informal resolution.

• Complaints may be submitted to our support team via 24/7 live chat or by email. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe.
• If you are not satisfied with the outcome of our internal complaints process, you may escalate your complaint to the relevant dispute resolution body as designated under Winzoria's Curaçao eGaming licence.
• The decision of Winzoria on any matter concerning the interpretation or application of these Terms is final, subject to any applicable regulatory oversight.

16. Links to Third-Party Sites

win-zoria.bet may contain links to third-party websites or services. These links are provided for convenience only. Winzoria does not endorse, and accepts no responsibility or liability for, any content, products, or services available on third-party sites.

17. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court or other competent authority, that provision shall be deemed severed from these Terms. The remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with the Privacy Policy, any applicable bonus terms, and any specific sportsbook or game rules published at win-zoria.bet, constitute the entire agreement between you and Winzoria with respect to your use of the site. They supersede all prior agreements, representations, or understandings, whether written or oral.

19. Contact Us

If you have any questions about these Terms, or any other aspect of your Winzoria account, our support team is available 24 hours a day, seven days a week.

• Live Chat: Available directly at win-zoria.bet
• Email: Available via the contact section of win-zoria.bet

These Terms were last updated in 2026 and apply to all use of win-zoria.bet from the date of publication.