This Bonus Policy sets out the terms that govern all promotional offers available at Winzoria, operated at win-zoria.bet under a Curaçao eGaming licence. By claiming any bonus, you confirm that you have read, understood, and agreed to the conditions below. These terms apply alongside our general Terms and Conditions; in the event of a conflict, the more specific term prevails.

1. General Bonus Conditions

1.1 Eligibility

• Bonuses are available to registered players who have created a verified account at win-zoria.bet.
• Only one account per player, household, IP address, device, or payment method is permitted. Duplicate accounts will result in the forfeiture of any bonus funds and may lead to account closure.
• Players must be of legal gambling age in their jurisdiction (minimum 18 years) to participate in any promotion.
• Winzoria reserves the right to exclude players from specific promotions at its sole discretion, including where regulatory or licence restrictions apply.
• Bonuses are intended for personal recreational use only. Any use of bonuses suspected to constitute professional, commercial, or coordinated bonus abuse will render the bonus void.

1.2 Currency and Conversion

• All bonus values are denominated in EUR. Where your account operates in another accepted currency, bonus amounts will be converted at the prevailing exchange rate at the time the bonus is credited.
• Cryptocurrency deposits are converted to EUR at the rate applicable at the time of the transaction. Bonus entitlements are calculated on the converted EUR value.

1.3 Bonus Crediting

• Deposit bonuses are credited to your account automatically following a qualifying deposit, provided the minimum deposit threshold is met.
• Free spins are credited to your account in accordance with the schedule applicable to each promotion. Where free spins are delivered in batches, subsequent batches may be subject to partial wagering completion.
• If a bonus fails to credit within 24 hours of a qualifying deposit, contact our support team via 24/7 live chat or email before placing any further bets. Raising a claim after gameplay has commenced may affect eligibility.

1.4 Bonus and Real-Money Balance

• Winzoria operates a bonus wallet system. Where both a real-money balance and a bonus balance are held, real-money funds are wagered first, unless the applicable promotion specifies otherwise.
• Bonus funds cannot be withdrawn until the applicable wagering requirements have been satisfied in full.
• Any withdrawal request made whilst a bonus is active and its wagering requirements remain incomplete will result in the forfeiture of the bonus balance and any winnings derived from it, unless otherwise specified.

1.5 Wagering Requirements

• All deposit bonuses and free spin winnings are subject to wagering requirements, which will be stated clearly within the specific terms of each promotion.
• Wagering requirements must be met within the validity period specified for each bonus. Bonus funds and associated winnings that remain subject to incomplete wagering at expiry will be forfeited.
• Not all games contribute equally to wagering requirements. Unless a promotion states otherwise, slots typically contribute 100%, whilst table games, live dealer games, and sportsbook wagers may contribute at a lower rate or not at all. Full contribution rates are set out in the terms of each individual offer.
• Bets placed using bonus funds that result in winnings exceeding any stated maximum win cap will have the excess above the cap removed from the account.
• Winzoria reserves the right to adjust wagering requirements or void bonus activity where there is reasonable evidence of low-risk, systematic, or otherwise abusive betting patterns.

1.6 Maximum Bet with an Active Bonus

• Whilst a bonus is active and wagering requirements remain outstanding, a maximum single bet limit applies. This limit will be stated in the specific terms of each promotion. Placing bets in excess of this limit whilst a bonus is in play may result in forfeiture of the bonus and any associated winnings.

1.7 Bonus Expiry

• Each bonus and associated free spins carry an expiry date. Unused bonus funds, free spins, and any winnings derived from them will be removed from your account upon expiry.
• Expiry periods are stated within the specific terms of each promotion. Where no expiry is stated, a default period of 30 days from the date of crediting applies.

2. Welcome Package

2.1 Overview

Winzoria's welcome package is available to newly registered players making their first ten qualifying deposits. The total potential bonus value across all ten tiers is up to €10,000, with free spins awarded at each deposit stage. The welcome package is designed to run alongside your first extended period of play rather than being exhausted in a single session.

2.2 Welcome Package Tiers

2.3 Welcome Package Eligibility and Conditions

• The welcome package is available to new players only. Each tier corresponds to a specific deposit number; tiers cannot be skipped or combined.
• The minimum qualifying deposit for each tier is €20. Deposits below €20 will not trigger a welcome bonus for that tier.
• The bonus credited at each tier is calculated as the stated match percentage applied to your deposit amount, up to the maximum bonus value for that tier. To receive the full maximum bonus at any tier, your deposit must equal or exceed the maximum bonus value divided by the applicable match percentage.
• Each tier carries its own wagering requirement, which must be satisfied before bonus funds from that tier are eligible for withdrawal. Completing one tier's wagering does not roll outstanding wagering from a previous tier forward.
• Free spins awarded at each tier are valid for use on designated slot titles, which will be specified at the time of crediting. Free spin winnings are subject to wagering requirements.
• The welcome package must be opted into in accordance with any instructions presented at the cashier or during registration. Players who do not opt in prior to making their first deposit will not be able to claim the package retrospectively.
• The welcome package cannot be claimed in conjunction with any other promotional offer unless explicitly stated.

3. Ongoing Promotions

Once the welcome package tiers have been completed, players become eligible for Winzoria's ongoing promotions calendar. The following recurring promotions are currently available; specific terms, opt-in requirements, minimum deposit thresholds, wagering requirements, and validity periods are published alongside each individual offer on the Promotions page at win-zoria.bet.

3.1 Cashback Terms

• Cashback is calculated on net losses (total wagers minus total winnings) over the qualifying period, as defined in each offer's specific terms.
• Cashback credited as bonus funds is subject to wagering requirements as stated per offer. Cashback credited as real money carries no wagering requirement unless explicitly stated.
• Cashback is not awarded on wagers placed using active bonus funds.

3.2 Free Spin Promotions

• Free spins are valid only on the designated game or games stated in the promotion.
• Each free spin carries a fixed coin value, which will be stated in the offer terms.
• Winnings generated from free spins are credited as bonus funds and are subject to the wagering requirements specified in the offer before any withdrawal can be made.
• Unused free spins expire at the end of the validity period and cannot be carried forward.

4. VIP and Loyalty Programme Bonuses

Players who participate in Winzoria's loyalty programme receive access to tier-specific promotional benefits, including enhanced cashback rates, exclusive bonus credits, free spin rewards, and access to offers not available to the general player base. The bonuses and rewards available at each tier are communicated directly to eligible players. All loyalty-related bonuses remain subject to the general conditions set out in this Bonus Policy unless stated otherwise in the specific VIP offer terms.

5. Sportsbook Bonuses

• Where a promotion is applicable to sportsbook wagering, only pre-match and in-play bets placed through the Winzoria sportsbook at win-zoria.bet will qualify unless otherwise stated.
• Sportsbook promotions including Multi Boost and SuperOdds enhanced odds are subject to their own specific terms, including minimum odds thresholds, eligible markets, and maximum payout limits, which are displayed at the point of offer.
• Winnings from sportsbook bonus wagers are subject to any applicable wagering requirements stated in the promotion. Where a promotion is categorised as a sports bonus, casino game contributions toward satisfying those wagering requirements may be reduced or excluded entirely.
• Cash Out on bonus-funded sportsbook bets may be restricted or unavailable; this will be indicated within the specific offer terms.

6. Deposits, Withdrawals, and Bonus Interaction

6.1 Minimum Deposit

The minimum deposit required to qualify for any bonus at win-zoria.bet is €20, consistent with the platform-wide minimum deposit threshold. Deposits below €20 will not trigger a promotional bonus regardless of opt-in status.

6.2 Accepted Payment Methods

Bonuses are available when deposits are made via any accepted payment method listed in the cashier, including Visa, Mastercard, Bank Transfer, Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Skrill, and Neteller, unless a specific promotion excludes one or more methods. Where a payment method is excluded from a promotion, this will be stated clearly in the offer terms.

6.3 Withdrawals with an Active Bonus

• A withdrawal request submitted whilst bonus funds remain in your account and wagering requirements are incomplete will result in those bonus funds and any winnings generated from them being forfeited. The withdrawal of the real-money balance will then proceed in accordance with standard withdrawal processing times (up to 1 hour for most methods; 1–3 business days for bank transfer).
• Where a player requests a withdrawal after completing all applicable wagering requirements, no bonus funds will be forfeited and the withdrawal will be processed in the normal course.

6.4 Minimum Withdrawal

The minimum withdrawal amount is €20. Bonus-derived winnings that do not meet this threshold after wagering is complete cannot be withdrawn until the minimum is reached through further eligible play or accumulation.

7. Know Your Customer (KYC) and Bonus Payments

• Winzoria is required to verify player identity before processing withdrawals, including withdrawals of bonus-derived winnings. Players may be asked to provide proof of identity, proof of address, and proof of payment method ownership at any point.
• Bonus winnings will not be released for withdrawal until KYC verification has been successfully completed to Winzoria's satisfaction.
• Providing false, incomplete, or fraudulent documentation will result in the forfeiture of any bonus funds and winnings, and may result in account closure and reporting to relevant authorities.
• Winzoria may request KYC documentation at any time, including before, during, or after a bonus is claimed or wagered.

8. Responsible Gambling and Bonus Interaction

• Players who have set deposit limits, loss limits, wager limits, or session time limits on their accounts may find that these restrictions affect their ability to qualify for or complete the wagering requirements of certain promotions. Winzoria will not override a player's responsible gambling settings for the purpose of bonus eligibility.
• Players who have applied for self-exclusion, whether directly through win-zoria.bet or via a third-party responsible gambling service, are not eligible to receive or claim bonuses during the period of self-exclusion. Any bonus credited in error during a self-exclusion period will be voided.
• Players who feel that their gambling may be causing harm are encouraged to make use of the responsible gambling tools available at win-zoria.bet, including deposit limits, session limits, and self-exclusion, before engaging with promotional offers. Claiming a bonus does not affect your right to access these tools at any time.
• If you are experiencing difficulties with gambling, free support is available through independent organisations. Please contact our support team via 24/7 live chat or email for guidance on responsible gambling resources.

9. Bonus Abuse and Fraudulent Activity

• Winzoria operates a zero-tolerance policy towards bonus abuse, including but not limited to: the use of multiple accounts to claim the same promotion; collusion between players; the use of automated software or bots; arbitrage betting strategies designed to exploit promotions; and any other conduct intended to gain an unfair advantage from a promotional offer.
• Where Winzoria reasonably suspects that a player has engaged in bonus abuse or fraudulent activity, it reserves the right to void any bonus and associated winnings, suspend or close the account, and withhold any funds pending investigation.
• Decisions regarding bonus abuse are made at Winzoria's sole discretion, subject to the obligation to act reasonably and in good faith.

10. Changes to Bonus Terms and Promotions

• Winzoria reserves the right to modify, suspend, or withdraw any promotion or bonus offer at any time. Where a material change is made to an active promotion, reasonable notice will be provided via the Promotions page or by direct communication to affected players.
• Winzoria reserves the right to amend this Bonus Policy at any time. The current version of this policy will always be available at win-zoria.bet. Continued participation in promotions following any amendment constitutes acceptance of the updated terms.
• Where a promotion is found to contain an error, including an incorrectly stated bonus value, match percentage, wagering requirement, or expiry date, Winzoria reserves the right to correct the error and apply the corrected terms, or to withdraw the promotion entirely.

11. Governing Terms and Disputes

• This Bonus Policy forms part of the general Terms and Conditions of win-zoria.bet. In the event of a dispute relating to a bonus or promotion, the matter should be raised in the first instance with Winzoria's support team via 24/7 live chat or email.
• Winzoria is operated under a Curaçao eGaming licence. Any unresolved disputes may be escalated in accordance with the dispute resolution procedures set out in the main Terms and Conditions.
• Winzoria's decisions in respect of bonus eligibility, wagering requirements, and promotional outcomes are final, subject to the applicable dispute resolution process.